FREQUENTLY ASKED QUESTIONS
How does shipping work?
In order to guarantee an express delivery and an excellent service, we chose the best international courier, Courier Guy. We would like to remind you that when the delivery time is calculated, we consider only working days.
Can I get a refund?
If you are not fully satisfied with the order you received, you have 14 working days from the delivery date to proceed with the request of return.
How much is shipping?
What is a 'DEMO' unit?
A demo unit is generally product that has been used in-store for demonstration purposes. Sales consultants use these products to show the different features to customers.
Can I get a discount on a bulk order?
What are my payment options?
Can IT resellers buy from us?
Do the laptops come with warranty?
What time can an order be placed and still be shipped the same day for next day delivery?
1pm is the cutoff time for orders that are placed to be shipped the same day. In the event of an urgent order arrangements can be made to ship after this time.